Terms and conditions

1. General terms

2. User agreement for individual residential search

3. Agreement for landlords

4. Agreement for companies

General terms

These terms are valid as of the 1st of February 2016

General

The www.bostaddirekt.com website including all its subsites is a meeting place for people looking to rent or rent out accommodation.

The services are provided at www.bostaddirekt.com and through other similar websites and mobile apps through which Bostad Direkt provides the service (hereafter referred to as an “Application”). By using an Application you approve and assume the obligations that are placed upon you by these terms and conditions, regardless of whether you are a registered user of the service or not.

The services and applications may only be used by people aged 18 years and above. By using the services or applications you confirm that you are 18 years old or older.

The company Bostad Direkt

Bostad Direkt Stockholm AB, Org. No. 556456-5785, hereafter called Bostad Direkt, owns the website www.bostaddirekt.com.

Bostad Direkt performs regular controls and screenings of all material on the website and reserves the right to remove an advert at any point for any reason.

Bostad Direkt reserves the right to change the websites functionality, fees and terms. Any changes to pricing and terms will be published on the website.

User agreement for individual residential search

Valid from the 1st of February 2016.

General

These terms constitute the user agreement between Bostad Direkt Stockholm AB, VAT. Nr. 556456-5785, hereafter referred to as Bostad Direkt, and the individual that searches for accommodation using Bostad Direkt’s services, hereafter referred to as the Searcher, and/or currently sublets a home through Bostad Direkt, hereafter referred to as the Tenant.

Terms & Conditions

• The advertiser must be an individual who is at least 18 years of age. If you act on behalf of a company and seek a property for someone other than yourself our corporate service should be used.
• Bostad Direkt registers the advertiser’s personal details in its database.
• Bostad Direkt reserves the right to hand out the advertisers personal details to Landlords that are registered at Bostad Direkt’s website.
• Bostad Direkt reserves the right to collect details about the advertiser at a credit information company and divulge these details to the registered Landlords.
• The advertiser gains instant access to Bostad Direkt's existing residential advertisements “Private Residences” and can send contact requests to all registered Landlords.
• The contact details of landlords acquired by using Bostad Direkt, are for personal use only along with any individuals living in the same household.
• Searchers and Landlords that initiate contact via Bostad Direkt and thereafter enters a leasing agreement with each other are obliged to do so via Bostad Direkt and in accordance with Bostad Direkt’s terms of use. If the leasing agreement and/or any changes to the leasing agreement is not made/entered through Bostad Direkt and in accordance with Bostad Direkt’s terms of use, a fine of 20 000 SEK applies for each transgression. Bostad Direkt also reserves the right to claim damages.
• Tenants and Landlords must perform all changes to existing leasing agreements, such as extensions and terminations, through Bostad Direkt and in accordance with Bostad Direkt’s terms of use.
• All signing of leasing agreements are made via Bostad Direkt’s application. Searcher and Landlord consents that the leasing agreement is signed online and is a binding agreement.
• Searcher and Landlord are responsible for verifying each other’s identity and Landlord’s approval for leasing before signing the leasing agreement. Searcher and Landlord are responsible to make sure that all leasing agreements are signed and both parties are bound by the leasing agreement once it has been signed.
• No mediation fees are charged for using the service. Tenant only has to pay the rent for the lease. If Tenant is late with the rent payment, a 60 SEK reminder fee is added to the rent.
• Searcher is responsible for assessing the advertised rents. Bostad Direkt cannot be held accountable for whether or not the advertised or agreed upon rents accurately reflect first-hand regulated rents.
• Payments regarding deposit and monthly rent for any leasing agreements entered through Bostad Direkt’s services shall be made to Bostad Direkt in accordance with the signed leasing agreement. The deposit and first monthly payment must have been received by Bostad Direkt before the first day of the lease and thereafter the monthly rent is paid in advance and must have been received by Bostad Direkt on the 25th of each calendar month. Bostad Direkt pays the monthly rent to each respective Landlord in accordance with Bostad Direkt’s rental guarantee.
• Bostad Direkt stores the paid deposit and Searcher acknowledges that the deposit is not kept separate from Bostad Direkt’s other assets.
• Paid deposits cover all obligations that arise from the leasing agreement. Searcher acknowledges that Bostad Direkt can use the deposit to cover any unpaid rent or other payments that Searcher is responsible for.
• Bostad Direkt has the right to demand payment and take the necessary steps to collect payment from Searchers/Tenants that have not paid their monthly rent on time for any leasing agreements that have been entered through Bostad Direkt and is included in their service.
• Bostad Direkt reserves the right to claim their right of recourse regarding the rent from Searcher/Tenant when the rent guarantee has resulted in rent being paid out to the Landlord.
• Paid deposits are returned after the leasing period is over, provided that Bostad Direkt has received full payment for all outstanding rent and any other demands. Bostad Direkt has a right (but no obligation) to withhold the return of the deposit while waiting for Landlord to approve it or while waiting for a court decision or settlement regarding the deposit. Bostad Direkt may return the deposit at any time regardless whether Landlord or Tenant does not give their approval and Bostad Direkt has no obligation to pay compensations or assume responsibilities arising from it. Bostad Direkt is not under any obligation to provide compensation or pay damages for deposits that have been wrongfully paid out.
• Searcher/Tenant shall hold Bostad Direkt unaccountable for any extra costs claimed or demanded by the Landlord regarding the deposit (and its handling, payment or other).
• The contact between Searcher and Landlord through Bostad Direkt is not comparable to a residential mediation.
• Bostad Direkt cannot be held legally responsible for any faulty information and/or civil lawsuits between advertisers and landlords, whatever it may be.
• Bostad Direkt cannot guarantee that a membership and/or a contact with a Landlord will lead to a leasing agreement.
• Searchers profile is deactivated (i.e. it is no longer visible for registered Landlords) after 45 days following the registration. Searcher can easily reactivate the profile by logging in or by contacting customer service.
• If the Searcher wants to be completely removed from Bostad Direkt’s database they must contact Bostad Direkt’s customer service.
• Bostad Direkt reserves the right to immediately shut down Searcher’s account if:
    - Searcher has sent Landlord’s contact details to a third party.
    - Searcher has provided false information.
    - Searcher has misused Bostad Direkt’s services in any way.
  
  Each transgression also results in a fine of 20 000 SEK per transgression. Bostad Direkt also reserves the right to claim damages.

Other

The terms and conditions of this agreement may be changed by Bostad Direkt without prior notice.
If you have any questions, please contact the customer service at Bostad Direkt.

Agreement for landlords

These terms are valid as of the 1st of February 2016

General

This advertising agreement is in effect between Bostad Direkt Stockholm AB, Org. No. 556456-5785, hereafter called Bostad Direkt and the person advertising their property for subletting at Bostad Direkt’s website, www.bostaddirekt.com, hereafter called Landlord.

General Terms

• The landlord is an individual or legal entity that owns the property or has a first-hand lease of it.
• The advert is free of charge.
• The landlord chooses whether to target their advert to companies or individuals. Bostad Direkt does not allow an advert to target both categories at once.
• The landlord is responsible for the correctness and authenticity of any information or details of the advert. It is not permitted to include discriminating or otherwise inappropriate or offensive ktext in the advert. Those adverts will be immediately removed from the website. Bostad Direkt reserves the right to remove any adverts where the landlord has shown inappropriate behavior toward potential or earlier tenants and residents.
• The duration during which the adverts are published vary depending on target group and property type. You can find more information about this on our website. The landlord can always reactivate their advert if the property is still available by contacting customer service or by logging on to the website.
• The landlord is responsible to ensure that the property has a decent basic standard (in accordance with §9 of the Swedish Rental Law). The basic standard must allow the property to be used for its primary purpose, in this case as a residence (in accordance with §15 of the Swedish Rental Law).
• The landlord, or whoever is responsible for the lease, must make themselves aware of the rules that apply to property leasing. The landlord must, for instance, get the necessary permissions needed for subletting from their landlord or condominium association. Bostad Direkt will assume that the landlord has started the process to obtain the necessary permissions and at least obtained a verbal approval from landlord/association. The landlord must also obtain the permission for Bostad Direkt to sublet the property to a specified company and resident/s.
• The landlord, or someone acting in their place, will conduct the viewing and acting as contact.
• The landlord must honor and verbal agreements made with the resident (such as rent, what’s included in the rent, date of availability and contract writing).
• The landlord must inform the tenant regarding the rules and obligations that apply. If obligations such as stairway cleaning apply, then this must be clearly stated in the advert.
• The landlord, or someone acting in their place, will hand over/receive and sign off keys to/from the resident when the resident moves in or out.
• The landlord, or someone acting in their place, will actively participate in a property survey when the resident moves in or out. This includes signing a survey protocol.
• The landlord, or someone acting in their place, has a Swedish bank account that rent and any allocations of the deposit can be paid to.
• If the landlord wants to be completely removed from Bostad Direkt’s database they must contact Bostad Direkt’s customer service.
• Bostad Direkt reserves the right to immediately suspend the accounts of Landlords if the Landlord:
    - Provides false information.
    - Enters a leasing agreement in a way that deviates from Bostad Direkt’s terms of use
    - Otherwise abuses Bostad Direkt’s services.

A fine of 20 000 SEK is charged for each transgression. Bostad Direkt also reserves the right to claim damages.

Terms for advertising to individuals

• The landlord obtains the following when subletting to an individual.
  • A credit check of the Searcher (a maximum of two checks free of charge per Landlord and lease. More credit checks will cost 50 SEK per check. The checks can be made by contacting Bostad Direkt’s customer support).
  • Automatic creation of leasing agreement via Bostad Direkt’s application.
  • Secured rent payments with Bostad Direkt’s rent guarantee.
  • Simple and easy tools to list inventory, document the state of the accommodation during surveys and key recepts.
  • General support and answer for any questions concerning the lease, such as rules for terminations.
• The Landlord obtains contact details to Searchers that are registered and have an active search with Bostad Direkt.
• The Landlord’s contact details are only supplied to the Searcher after the Landlord has approved it and only to Searchers that are registered and have an active search with Bostad Direkt.
• Landlords and Searchers that initiate their contact through Bostad Direkt and thereafter enter into a leasing agreement with each other are obliged to create the leasing agreement through Bostad Direkt and in accordance with Bostad Direkt’s terms of use.
• Landlord and Searcher are obliged to perform any changes to existing leasing agreements, such as terminations or extensions, through Bostad Direkt and in accordance with Bostad Direkt’s terms of use.
• The leasing agreement is signed using Bostad Direkt’s application. Landlord and Searcher consents to the agreement being signed digitally and that a digital signature is legally binding.
• Landlord and Searcher are responsible to verify each other’s identities prior to signing the leasing agreement. Landlord is responsible to ensure that all agreements are signed and is bound by the leasing agreement once it is signed.
• If the leasing agreement or any alterations to it is not made through Bostad Direkt and in accordance with Bostad Direkt’s terms of use, a fine of 20 000 SEK is charged for each transgression. Bostad Direkt also reserves the right to claim damages.
• Bostad Direkt has no responsibility regarding the agreements that are made between tenant and landlord in a leasing contract. Bostad Direkt is not a contractual part of the final leasing agreement that is made with an individual when advertising to individuals.
• The landlord will negotiate the terms of the lease, such as rent payments etc. with their tenant themselves.
• Payments of deposit and monthly rent for any leasing agreement made using Bostad Direkt’s services are made to Bostad Direkt. Bostad Direkt ensures that a rent payment in accordance with the leasing contract and Bostad Direkt’s rent guarantee is made each month to the landlord. The monthly rent is paid in advance and is received by the Landlord at latest on the last day of each month. The first rent is paid on the first day of the lease. Rent and rent guarantee is only paid out by Bostad Direkt once Tenant has paid the first rent and the deposit. If Tenant is late with their first payment, Bostad Direkt will pay the rent on the next work day following the day that Tenant pays the rent and deposit.
• Bostad Direkt reserves the right to collect an administrative fee equaling 8% + VAT of the monthly rent advertised on www.bostaddirekt.com when processing the rent for Landlord’s accommodation.
• Landlord is responsible for assessing his/her demanded rent. Bostad Direkt does not assume responsibility for ensuring that the advertised or otherwise agreed on rent accurately reflects regulated first-hand rent levels.
• The rent guarantee gives Landlord the right to receive rent payment even if Tenant does not pay the rent on time to Bostad Direkt. The rent guarantee applied under the following conditions:
  
  • The rent guarantee is activated once the Tenant has paid the deposit and the first monthly rent to Bostad Direkt.
  • The rent guarantee includes two monthly rents when an approved credit check has been made for Tenant before the contract is signed and one monthly rent for Tenants without an approved credit check or where a credit check cannot be made (such as non-Swedish individuals).
  • The rent guarantee only applies when Landlord acts in accordance with the instructions provided by Bostad Direkt when the Tenant does not pay the rent on time.
  • The rent guarantee only applies when a leasing agreement has been made through Bostad Direkt’s application and in accordance with Bostad Direkt’s terms of use.
  • The rent guarantee only applies for the time period stated in the signed leasing agreement.
  • The rent guarantee does not apply when unpaid rent is a direct result of shortcomings or disturbances in the accommodations that would entitle Tenant to a reduction in rent, or if the reason for the unpaid rent is something for which the Landlord is responsible.
• The landlord has an obligation to immediately act when a rent payment is late in accordance with instructions from Bostad Direkt. This obligation includes demanding that payment be made for the unpaid rent, informing Tenant that unpaid rent can lead to a terminated contract and, after the correct time periods have passed, initate and apply for eviction of the tenant and termination of the lease.
• Bostad Direkt reserves the right to store/safekeep all of or part of the rent during a legal disagreement between Landlord and Tenant.
• Bostad Direkt reserves the right to store/safekeep all of or part of the rent in conjunction with an event that reduces the Tenant’s ability to use the accommodation.
• Bostad Direkt stores the paid deposit and Landlord acknowledges that the deposit is not kept separate from Bostad Direkt’s other assets.
• The deposit can be used to cover any of Tenant’s obligations regarding the lease. Landlord is aware of and acknowledges that Bostad Direkt can use the paid deposit as a rent payment to cover payments made under the rent guarantee. The Landlord shall not hold Bostad Direkt accountable for any damages, demands or similar regarding the deposit and its handling, payment etc.
• Paid deposits are returned after the leasing period is over, provided that Bostad Direkt has received full payment for all outstanding rent and any other demands. Landlord must demand all of or part of the deposit (to cover damages to the accommodation or similar) within five days of the end of the leasing agreement. If Bostad Direkt has not received any communications from the Landlord within 5 days, the deposit is returned to the Tenant.
• During a legal dispute between Tenant and Landlord regarding the usage of deposit arises, Landlord has an obligation to apply that the deposit be stored with Länsstyrelsen. If no application is made for the deposit storage and the legal battle has not been resolved, Bostad Direkt may repay the deposit to the Tenant two months after the end of the leasing agreement.
• Bostad Direkt has a right (but no obligation) to withhold the return of the deposit while waiting for Landlord to approve it or while waiting for a court decision or settlement regarding the deposit. Bostad Direkt may return the deposit at any time regardless whether Landlord or Tenant does not give their approval and Bostad Direkt has no obligation to pay compensations or assume responsibilities arising from it. Bostad Direkt is not under any obligation to provide compensation or pay damages for deposits that have been wrongfully paid out.
• Insurance claims are done through Tenant and Landlord’s insurance companies and without the involvement of Bostad Direkt. Tenant and Landlord are both responsible to cooperate and solve eventual disputes regarding damages.
• Any damage that occurs during the leasing period entitles the Landlord to compensation based on the purchase value with an age deduction. The main solution is always to allow the tenant to replace the damaged inventory with equivalent inventory. The secondary solution is to compensate the Landlord in accordance with a purchase receipt. All compensations are to be paid as fast as possible.

Terms for advertising to companies

• The landlord obtains the following when advertising to companies:
  
  • Assistance by Bostad Direkt’s agents to find a fitting tenant.
  • Guaranteed rent payments (Bostad Direkt enters and shoulders the responsibility as a part of the leasing agreement).
  • Safe and easy tools to make an inventory list, document the state of the property during surveys when moving in or out and key receipts.
  • Counsel and answers to any questions regarding the lease, such as termination rules.
• When advertising to companies Bostad Direkt’s agents will handle all contact between the landlord and the company. This is usually handled via telephone or e-mail.
• When Bostad Direkt has mediated a contact between the landlord, the residents and/or the company, the landlord is obligated to fulfill the lease with Bostad Direkt as a contractual party. If a leasing agreement is made directly between the landlord and company without Bostad Direkt as a contractual party there is a fine of 20 000 SEK per transgression. Bostad Direkt also reserves the right to demand compensation for damages.
• Bostad Direkt shoulder responsibility in the agreements that are made between landlord and Bostad Direkt in a leasing contract. Bostad Direkt is your contractual party during the lease to give you a security and ease for the entire leasing period.
• Bostad Direkt will, in turn, lease the property to a specified resident from a specified company/organization. Bostad Direkt is responsible to ensure that the landlord receives the rent on time in accordance with a signed leasing contact and agreed on leasing period.
• Bostad Direkt reserves the right to charge additional rent when subletting the landlords advertised property.
• Any damage to the property or inventory is primarily handled by the insurance companies of each party. Both landlord and residents are responsible to cooperate and together try and resolve any disputes regarding damages.
• Landlord must demand compensation to cover damages to the accommodation or similar within five days after the final survey. If Bostad Direkt has not received any communications or claims from the Landlord within that time the survey is considered to be without remark and any potential claims will be without effect.
• Any damages that are caused during the leasing period shall be compensated to the landlord based on the monetary value. This should, whenever possible, be made by the resident replacing the damaged inventory with identical new pieces. Otherwise the resident must reimburse the landlord’s purchasing costs upon seeing a receipt for the purchase. Compensation must be paid quickly.

Other

These terms may be changed by Bostad Direkt.
If you have any questions, please contact Bostad Direkt’s customer service.

Agreement for companies

These terms are valid as of the 1st of October 2014

General

This advertising agreement is in effect between Bostad Direkt Stockholm AB, Org. No. 556456-5785, hereafter called Bostad Direkt and the company requesting Bostad Direkt to search and sublet properties to the company and its staff.

Terms - subletting from Bostad Direkt

• Bostad Direkt provides the company with a personal agent that presents available properties, schedules exclusive viewings, draws up leasing contracts and answers any questions the company might have before and during the leasing period.
• The company only pays the listed rent – no mediation fees or other costs.
• The shortest allowed leasing period for leases via the corporate service is three months.
• Companies using Bostad Direkt’s service are screened and must fulfill Bostad Direkts criteria for corporate clients (see Bostad Direkt’s Approval of Corporate Clients page).
• Bostad Direkt acts as the landlord and is the recipient of rent payments and deposit. Delayed rent are subject to interest and a reminder fee in accordance with the Swedish Law.
• When Bostad Direkt has presented a property for the residents and/or the company, the company is obligated to fulfill the lease with Bostad Direkt as a contractual party. If a leasing agreement is made directly between the landlord and company without Bostad Direkt as a contractual party there is a fine of 20 000 SEK per transgression for the company. Bostad Direkt also reserves the right to demand compensation for damages.
• Bostad Direkt reserves the right to decline to assist specific individuals/residents at the company if they have used Bostad Direkt’s services earlier and attended at least two viewings in two separate search orders and then opting to not finish the search.
• Bostad Direkt reserves the right to charge a 450 SEK fee in case a client does not attend a scheduled and confirmed viewing without notifying Bostad Direkt of this before 3 PM on the day before the viewing.
• A representative of the company must be present at the viewing.
• A representative of the company must be present and actively participate in the survey when the residents move in or out, as well as sign the survey protocol. A copy of the signed protocol must be sent to Bostad Direkt.
• The resident/tenant must have insurance covering the inventory that they bring to the property.
• Any damage to the property or inventory is primarily handled by the insurance companies of each party. Both landlord and residents are responsible to cooperate and together try and resolve any disputes regarding damages.
• Any damages that are caused during the leasing period shall be compensated to the landlord based on the monetary value. This should, whenever possible, be made by the resident replacing the damaged inventory with identical new pieces. Otherwise the resident must reimburse the landlord’s purchasing costs upon seeing a receipt for the purchase. Compensation must be paid quickly.
• If a damage to the property arises during the leasing period that makes the property uninhabitable (such as a fire or flooding) Bostad Direkt will attempt to find a replacement property whenever possible.
• Paid deposit is returned at the end of the leasing period. Bostad Direkt will return the deposit within ten (10) working days after receiving a survey protocol without further remarks which is signed by both parties and a verification that all keys have been returned. Bostad Direkt reserves the right to keep part of or all of the deposit in case the tenant does not pay rent or to cover damage or loss to the inventory or property.
• Bostad Direkt reserves the right to debit the tenant for a professional cleaning in case the cleaning done by the tenant is not up to the required standard. Debit may be done by keeping the deposit.
• If a dispute arises where the parties cannot agree on a settlement the deposit is paid only after a legal verdict has been received.

Other

These terms may be changed by Bostad Direkt.
If you have any questions, please contact Bostad Direkt’s customer service.